Telephone Triage System

For patient safety and the safety of the staff we are now implementing a telephone triage service to limit the possibility of coming into contact with the coronavirus in a large gathering. All appointments will be booked in with the doctor as a telephone consultation.
We will still see patients where it is clinically essential, after we have done a remote assessment. We are working to keep all of our patients as safe as we can. This means “remote by default” including phone and e-Consult.
We ask that patients requesting an appointment not to queue outside the practice and instead to call the surgery on 01438 313223.
Due to the reduction of online booking capacity there are a higher volume of calls coming through, and we ask for your patience and understanding for the waiting time.
We would encourage you to use our e-Consult system which you can access via our website.
We thank you for your patience and understanding in these times.